Storiess
Consume the Market
Consume the Market
The Day is 12thDecember 2019. This dates is branded Jamhuri Day in Kenya, loosely translated “Independence Day”. Truth is that we have always been interdependent. On this day, our wonderful Customer Service executives visited Motherly Care Children’s home to share love with the little angels. […]
Editorial
There is no argument, live chat is critical. Firstly, Social media has 3 billion daily users on a platform of live chat. This means that nearly half the world’s population is interacting online and that can’t be ignored. Therefore, web chat provides your customers ability […]
Market
Social Media Marketing Cant Be Avoided. There are over 3.2 billion daily active social media users in the world. That is 42% of global population. 90% of these users are millennials. Every startup needs a social media strategy to succeed. 42% market share cannot be wished […]
Passion
Take A Peek What is product knowledge? You might be trying to figure out what this word means. In lay man’s language; product knowledge is the understanding that you have about a product or service. It is a key skill that each call center agent […]
Editorial
Customer service skills that are a must have for any call center champion “Oh no, I do not know how to use this product!” “Shoot, I am not happy with this service!” “Oh my, I need to get more information about the product!!” All these […]
Editorial
The public is under the authority of numerous entities from health, security, transport, safety, name them. All these institutions have dos and don’ts. Unfortunately, specific relevant information is usually easily accessible. Especially during an emergency. If you have an injured pedestrian calling for help or […]
Editorial
They say women are from Venus and the language there is different. To connect with them you need to understand their language. It is the same with every industry. “Double Park” means to park behind another car in the motoring industry. If you work in […]
Passion
Do you have someone working hard to shower you with success? Are you worried where the next business opportunity will come from? Who will close the next sale in your business pipeline or where your customers are going? Inbound Sales. It’s important to manage inbound […]
Market
Semper leo. Fusce lectus justo, porta quis felis at, imperdiet elementum libero. Duis nec dignissim lectus.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse scelerisque venenatis purus eget maximus. Fusce dapibus leo sed sem fringilla, nec convallis arcu egestas. Nullam ut Nulla facilisi. Etiam euismod […]
Market
Semper leo. Fusce lectus justo, porta quis felis at, imperdiet elementum libero. Duis nec dignissim lectus.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse scelerisque venenatis purus eget maximus. Fusce dapibus leo sed sem fringilla, nec convallis arcu egestas. Nullam ut Nulla facilisi. Etiam euismod […]
MarketSemper leo. Fusce lectus justo, porta quis felis at, imperdiet elementum libero. Duis nec dignissim lectus.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse scelerisque venenatis purus eget maximus. Fusce dapibus leo sed sem fringilla, nec convallis arcu egestas. Nullam ut Nulla facilisi. Etiam euismod […]
Passion
Semper leo. Fusce lectus justo, porta quis felis at, imperdiet elementum libero. Duis nec dignissim lectus.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse scelerisque venenatis purus eget maximus. Fusce dapibus leo sed sem fringilla, nec convallis arcu egestas. Nullam ut Nulla facilisi. Etiam euismod […]
Passion
Midas Touched The Romans were not accustomed to dealing with a woman like Cleopatra, who, as Stacy Schiff points out, was “a goddess as a child, a queen at 18,” and was “…a capable, clear-eyed sovereign who knew how to build a fleet, suppress an […]
Passion
